Store Policy

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Payments

We accept the following Payment Methods: 1. Bank Transfer DBS Current 1989000301 2. PayNow Corporate PayNow account: UKINI COZY HOME UEN 53384208E Please complete your payment within 24 hours to avoid automatic cancellation of order. You are requested to send transaction reference to Ukinicozyonline@gmail.com

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Orders

Processing Times: Orders are processed within 24 hours of receiving Payment. Note: Non-payment within 24 hours will lead to automatic cancellation of order. Please send transaction reference to Ukinicozyonline@gmail.com

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Shipping

Delivery Fee: $8 - Standard domestic delivery Fee, charged per order by our own courier. Delivery Time: 2-4 days (approx) - Delivery time, post payment receipt. Please send transaction reference to Ukinicozyonline@gmail.com

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Returns and Exchanges

Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way. Only regular priced items are eligible for exchange and refund, unfortunately sale items cannot be exchanged and refunded. Shipping costs for returning the item shall be borne by the buyer wanting to return. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.